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"Our only business is transportation"

RTEC was organized for the sole purpose of coordinating and operating public transportation.


Rural Transit Enterprises Coordinated (RTEC)

RTEC is now celebrating the 25th year in public transit for residents of Southeast Kentucky, including Intercity, Employment Transportation, Medical and General Public!!  

Office Hours for scheduling or cancelling service is 8:00 a.m. to 4:30 p.m. local time.

RTEC's Reasonable Modification Policy Statement: 


RTEC provides reasonable modification of policy and practice upon request to ensure that our transportation services are accessible to people with disabilities. 

This statement will be made available to the Public via marketing and communication including (but not limited to):  Brochure(s) and Web Site.  Reasonable Modification requests may be made in advance via
Telephone to 1-800-321-7832 or 606-256-9835,
or in writing to: 
100 Main Street              
Mount Vernon, KY  40456

Reasonable Modification of Policies and Practices:


Effective July 13, 2015

49 CFR Parts 27 and 37

 Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices AGENCY: Office of the Secretary (OST), U.S. Department of Transportation (DOT). ACTION: Final rule.

The Department is revising its rules under the Americans with Disabilities Act (ADA) and section 504 of the Rehabilitation Act of 1973, as amended (section 504), specifically to provide that transportation entities are required to make reasonable modifications/accommodations to policies, practices, and procedures to avoid discrimination and ensure that their programs are accessible to individuals with disabilities.

Our Mission

Our mission is to make transportation affordable, available and accessible to everyone living in the service area.

e-RIDER Swipe Cards Now Available

EPGRTEC now has the capability of using swipe card technology through an electronic gateway system.  Customers will no longer need to carry cash to board the bus.  Begin today by calling RTEC at 606-256-9835 or toll-free 1-800-321-7832 and enroll.  Once you have your e-Rider card in hand, you can upload new funds or reload a card with funds by accessing our web site and using your credit card.  Other  convenient methods of uploading funds to the card are still available, including the customer can continue to send a check or money order to RTEC, or pay cash to the driver to upload.  Once your card is activated, CLICK HERE to add new funds to your eRider card from your credit card or check your prepaid balance.


The Rural Transit Enterprises Coordinated, Inc. (RTEC) adheres to the Civil Rights Act of 1964 which states:  “No person in the United States, shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” For more information on the Title VI transit obligations, please see the contact information below.


Any person who believes he/she has been subjected to discrimination in the delivery of or access to public transportation services on the basis of race, color, or national origin, may file a complaint with the Rural Transit Enterprises Coordinated, Inc. (RTEC).   Such complaint must be filed in writing with RTEC no later than 30 days after the alleged discrimination.  For information on how to file a complaint, contact RTEC as listed below.

Ms. Shelia Stallsworth, EEO Manager OR

Ms. Shirley L. Cummins, Executive Director

100 Main Street, Mount Vernon, KY 40456 

Telephone: 606-256-9835 or Toll Free 1-800-321-7832 

TTY or KY Relay #: 606-256-2047

OR KY Relay # 1-800-648-6057 TDD 1-800-648-6056

Written complaints may also be submitted to the Project Manager or Public Transit Branch Manager at the

Kentucky Transportation Cabinet at (502) 564-7433.

Written complaints may also be filed with the U. S. Department of Transportation/Federal Transit Administration (FTA) no later than 180 days after the date of the alleged discrimination, at the following address:  Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.  

To accommodate limited English proficient individuals, oral complaints to be documented and/or translated may also be given at the above address.  If information is needed in another language, contact Mat Getsi at RTEC 1-800-321-7832.  Si se necesita información en otro idioma, comuníquese con: EXT 253.

Language assistance is provided at no cost.

Equal Employment Opportunity _________________________________________________________________________________________________

June 10, 2013 PUBLIC NOTICE





Public Transit Disadvantaged Business Enterprise Notice


In accordance with 49 CFR Part 26, the Kentucky Transportation Cabinet (KYTC), OFFICE OF TRANSPORTATION DELIVERY, anticipates an overall utilization goal of 5 percent for Disadvantaged Business Enterprises (DBE) in the Federal Rural and Small Urban Mass Transit Program and applicable KYTC capital programs funded by the USDOT/Federal Transit Administration for the next three (3) Federal Fiscal Years beginning October 1, 2013 through September 30, 2016.


The goals and the basis for establishing these goals are available for public inspection from 8:00 a.m. until 4:30 p.m., Monday through Friday, at the Office of Transportation Delivery, 3rd Floor, Transportation Office Building, 200 Mero Street, Frankfort, KY 40622 for 30 days following the date of this notice.


Comments may be sent to the above address and will be accepted for 45 days from the date of this notice.  Please contact Tabitha Martin at (502)564-7433 at the Office of Transportation Delivery/Kentucky Transportation Cabinet with any questions. Comments may also be sent during the 45-day comment period to the USDOT/Federal Transit Administration at the address listed below:


Mr. Carlos A. Gonzalez

Regional Civil Rights Officer

Office of Civil Rights, FTA Region IV

230 Peachtree Street, NW, Suite 800

Atlanta, GA  30303


Rural Transit Enterprises Coordinated, Inc. (RTEC) invites all interested parties to also contact us at (606)256-9835 to discuss the Disadvantaged Business Program and procurement opportunities.   RTEC's Policy Statement

For more information call Dale Shelton toll-free 1-800-321-7832

or 606-256-9835 

Drug & Alcohol Free Workplace

An Equal Employment Opportunity Agency 

Demand responsive system means any system of transporting individuals, including the provision of designated public transportation service by public entities and the provision of transportation service by private entities, including but not limited to specified public transportation service, which is not a fixed route system. 

Proud Member of:

Kentucky Public Transit Association (KPTA)

Kentuckians for Better Transportation (KBT)

Community Transportation Association of America (CTAA)

Laurel County, KY Chamber of Commerce

Pulaski County, KY Chamber of Commerce

Rockcastle County, KY Chamber of Commerce

McCreary County, KY Chamber of Commerce


Cumberland Valley Area Development Distrct, Inc.  Bell, Knox, Laurel, Rockcastle, Whitley

Lake Cumberland Area Development District, Inc. Adair, Clinton, Cumberland, Green, McCreary, Pulaski, Russell, Taylor, Wayne

Barren River Area Development District, Inc. Monroe

Kentucky Transportation Cabinet Office of Transportation Delivery

Frequently Called Telephone Numbers


511 Travel Information

Employee Page

Application for Employment

Contact Information

RTEC provides a toll-free telephone number for its riders.  To schedule an appointment, the reservation staff can be reached by calling 1-800-321- RTEC (7832).

Central Business Office Telephone
P.O. Box 746
100 Main Street, Mount Vernon, KY 40456-0746


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This page last modified 10/14/2016